Welcome to Vastec on Demand

**********Announcements**********

We now have a Self Service Portal! If you have forgotten your password or locked your account, you can now reset it using our portal. But you must register first!


~ Login to VoD ~ Self-service Portal

Frequently Asked Questions

Can I login with my CAC?
No. If you are prompted to login with your CAC simply click the "Use another account" option and login with the credentials that were provided to you.

Why do I get "Invalid login" when I attempt to access the site?
Ensure you are including the vastec domain in your username (i.e. vastec\jdoe). Ensure your username and password are being typed correctly. Ensure you are NOT attempting to "cut and paste" your password.

Can I copy and paste my password when logging into my account?
No. Most security settings on DoD systems will not allow copy and paste with passwords. Sometimes it will even look like it is pasted in the password field but still does not work. It is always best practice to manually type in the password.

Why do I get a blank screen when I successfully log into my account?
This is usually because your password has expired. Passwords are set to expire every 90 days. If you don't change them prior to the expiration date you will need to contact VoD Customer Support to reset your password.

How do I get a Vastec on Demand account?
Click on the Email Support link above to request an account. In the email include your department lead's name and email address. We will send an account request form to your department lead for approval. Once it is approved and your account is created, we will email you your login information.
 

VOD Customer Support

The helpdesk is available Monday thru Friday 8 a.m. to 4:30 p.m. EST, excluding Federal holidays. Contact us at 813-222-3222 or by e-mail at VoDSupport@vastec.com